Shipping policy
At Shar Oke, we aim to provide a seamless and reliable shipping experience for our valued customers. Below, you’ll find all the details about our shipping processes, timelines, and policies.
Order Processing
Orders are processed within 1-2 business days.
Shipping Process
We strive to ensure timely delivery of all orders, please note that we cannot control unforeseen circumstances or external delays that may affect shipping.
| Country | Shipping rate and estimated time |
| Canada | $10 | 3 to 9 business days |
| United States | $25 | 4 to 10 business days |
| United Kingdom | $30 | 6 to 10 business days |
| All other countries | $30 | 10 to 15 business days |
International Shipping
If you're located outside a region within our shipping zone, please contact us directly to make special arrangements to ship to you. Alternatively, you can shop through Wolf & Badger, where we fulfill orders in accordance with their terms and conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. Occasionally, we offer free shipping promotions—stay connected with us for updates.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with tracking details to monitor your package’s journey.
Customs and Duties
For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout.
Shipping Delays
While we strive to meet delivery timelines, unforeseen delays may occur due to customs clearance, holidays, or other external factors. We appreciate your understanding and patience.
Unsuccessful Delivery
If a package is returned to us due to an incorrect address or failed delivery attempt, the customer will be responsible for the reshipping cost.
We’re Here to Help
At Shar Oke, we’re committed to providing excellent customer service and ensuring your experience is as smooth as possible. If you have any questions or need assistance with your shipment, please don’t hesitate to reach out to us at info@sharoke.com. We’re happy to assist you!